Politique d’expédition

Shipping Policy

Last Updated: May 22, 2026

Order Processing Times

Standard Orders: Orders are typically processed within 3–5 business days unless otherwise stated.

Pre-Orders: Processing times for pre-order items may vary. Estimated processing timelines will be provided during the pre-order period or within the product description.

Please note that processing times do not include shipping transit times.

Shipping & Delivery Estimates

United States Shipping: Once dispatched, domestic orders generally arrive within 5–7 business days.

International Shipping: International orders generally arrive within 6–10 business days depending on destination and customs processing.

Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs processing, holidays, or other circumstances outside of our control.

Tracking Information

Once your order has shipped, you will receive a tracking number via email to monitor the progress of your shipment.

Shipping Delays

Jet Black is not responsible for shipping carrier delays, transit interruptions, lost packages due to carrier error, weather disruptions, customs delays, or high-volume shipping periods.

While we strive to ensure timely delivery, shipping timelines provided are estimates only and are not guaranteed.

Customer Responsibility

Customers are responsible for:

Providing accurate shipping information at checkout
Monitoring tracking updates
Ensuring packages can be safely received upon delivery

Jet Black is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Returned or Undeliverable Packages

If a package is returned to sender due to customer error, refusal of delivery, or failed delivery attempts, the customer will be responsible for any applicable reshipping fees.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, [Brand Name] is not responsible for lost or stolen packages. Customers are encouraged to contact the shipping carrier directly for assistance with delivery-related claims.